I even went to the web page they suggested to try
and give them a copy of the msg with full headers and none of their
categories at the time matched: Good willed person trying to give you
ammunition for a company abusing your name.
I gave up, and left it as their problem if they don't want to take free
help to make their case easier. If they even had an "Other" option I could
have sent it to them.
*shrug* Their loss.