Merit Network
Can't find what you're looking for? Search the Mail Archives.
  About Merit   Services   Network   Resources & Support   Network Research   News   Events   Home

Discussion Communities: Merit Network Email List Archives

North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

RE: your mail

  • From: Patrick
  • Date: Tue Aug 20 17:31:14 2002

On Tue, 20 Aug 2002, N. Richard Solis wrote:

>
> Then the appropriate person to talk to is the account manager.  Catching a
> problem yourself doesn't do anyone any good if the management of the
> facility (or the company) isn't involved.

That presumes there is a single account manager.

With Equinix, there are no less than 5 different people I need to call
depending on what I need. They've shifted account management costs back on
the customer.

/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\
                               Patrick Greenwell
         Asking the wrong questions is the leading cause of wrong answers
\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/





Discussion Communities


About Merit | Services | Network | Resources & Support | Network Research
News | Events | Contact | Site Map | Merit Network Home


Merit Network, Inc.