North American Network Operators Group
Date Prev | Date Next |
Date Index |
Thread Index |
Author Index |
Historical
Re: ticket tracking
- From: Mike Tancsa
- Date: Thu Aug 08 08:14:30 2002
RT (Request Tracker) works very well for our needs.
---Mike
At 09:01 PM 8/7/2002 -0700, Scott Granados wrote:
While we're talking about change management...
What are people using for ticket tracking for support issues. Is it all
remedy or what do people like to use.
Feel free to answer off list:).
Scott
--------------------------------------------------------------------
Mike Tancsa, tel +1 519 651 3400
Sentex Communications, mike@sentex.net
Providing Internet since 1994 www.sentex.net
Cambridge, Ontario Canada www.sentex.net/mike
| 
