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Re: Help with bad announcement from UUnet

  • From: Forrest W. Christian
  • Date: Fri Mar 29 14:15:52 2002

After re-reading the following message I wanted to make sure I was clear
that I am *not* currently having any connectivity problems with uu.net.
It just happens often enough (and since it was brought up) that I wanted
to find out what other people did to resolve this.

I have recieved a couple of nice notes from people at uu.net offering to
help in the future.   I will be keeping those on file for future
reference.

I would like to say that my comments below still stand.  I wouldn't have
needed to contact the uunet NOC if a public looking glass was provided.

On Fri, 29 Mar 2002, Forrest W. Christian wrote:

> Date: Fri, 29 Mar 2002 12:10:18 +0000 (GMT)
> From: Forrest W. Christian <forrestc@imach.com>
> To: batz <batsy@vapour.net>
> Cc: Stephen J. Wilcox <steve@opaltelecom.co.uk>,
>      Mark E. Mallett <mem@mv.mv.com>, nanog@merit.edu
> Subject: Re: Help with bad announcement from UUnet
>
>
> I've obviously caused a stir.
>
> Before I proceed, let me say I'm going to continue mentioning UU.net as
> I've had experience there...   The responses to this list indicate this is
> a more widespread problem, so please don't take this as necessarily
> badmouthing uu.net.
>
> Let me first say EXACTLY what I was looking for.  I'm multihomed.  All
> I've wanted out of uu.net each time I've called is a traceroute and/or BGP
> output to determine which path my packets were heading back towards me on
> so *I* could get the problem fixed.   I.E. to determine where the loss was
> really occuring and/or who was mis-announcing a prefix.
>
> In every case where I've tried to contact uu.net it's been obvious that as
> soon as traffic reaches their AS, everything goes to pot.  Without being
> able to take a peek inside their network (via a traceroute or sh ip bgp)
> It's almost impossible to tell where the problem lies, since the problem
> is obviously with traffic getting back to my network.  I agree with batz:
>
> On Fri, 29 Mar 2002, batz wrote:
> > Because their network transits _most_ internet traffic and
> > as a courtesy, they should provide some bare level of
> > diagnostic services to the rest of the network.
>
> I can't think of a case where I've called the uu.net noc where I wanted
> more information than could have been queried through a standard looking
> glass (I.E. traceroute and BGP information).  In fact, if uu.net provided
> a looking glass we probably wouldn't be having this discussion.
>
> Without rambling much further I'll add this:  Yes, I realize there are
> scaling issues.  Yes, I do want to call my upstream to get it fixed.  No,
> I don't expect uu.net to own the problem (unless of course it IS their
> problem).  BUT I can't tell which of my upstreams is having the problem in
> order to call them without a BGP or traceroute from the provider we're
> having problems reaching.
>
> - Forrest W. Christian (forrestc@imach.com) AC7DE
> ----------------------------------------------------------------------
> The Innovation Machine Ltd.                              P.O. Box 5749
> http://www.imach.com/                                Helena, MT  59604
> Home of PacketFlux Technogies and BackupDNS.com         (406)-442-6648
> ----------------------------------------------------------------------
>       Protect your personal freedoms - visit http://www.lp.org/
>

- Forrest W. Christian (forrestc@imach.com) AC7DE
----------------------------------------------------------------------
The Innovation Machine Ltd.                              P.O. Box 5749
http://www.imach.com/                                Helena, MT  59604
Home of PacketFlux Technogies and BackupDNS.com         (406)-442-6648
----------------------------------------------------------------------
      Protect your personal freedoms - visit http://www.lp.org/





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