North American Network Operators Group
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- From: Sean Donelan
- Date: Sat Apr 29 05:13:10 2000
Timeline
4/25/2000 9:45am PDT Approximate beginning of service interruption
4/25/2000 10:48am PDT First post to NANOG about problem
4/25/2000 10:57am PDT NANOG post "all circuits busy" calling provider NOC
4/25/2000 11:27am PDT First post from provider executive to NANOG
4/25/2000 2:09pm PDT Provider client communication (Switch Related Issues)
4/25/2000 5:30pm PDT First news report published in trade press
4/25/2000 7:43pm PDT Provider client communication (Network Issues)
4/26/2000 7:17pm PDT Customer letter from provider executive officers
Overall a very impressive response by the provider.
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