Cloud & Communications Services
Merit provides several technology tools for connecting with your students and staff. We work together with distinctive, reliable providers to solve Members’ collaboration challenges throughout their institutions. Merit offers video & media streaming services, discounted software licensing, voice over internet phone services, and a portal solution perfect for higher education.

Cloud Media
Online Platform for Hosting and Presenting Media
Cloud Media is a state-of-the-art digital media repository service for streaming and preservation of academic and research media for higher education. Cloud Media provides Members the ability to upload and stream media in a variety of formats, including video and PDFs. Create video playlists and learning objects from anywhere, using any device. Use it to enrich content, enhance learning and engage students- both in the classroom and online. It’s easy to distribute, manage permissions and edit your media—anywhere, anytime, from any platform.

Cloud Media is powered by NJVID, the recipient of the WCET Outstanding Work (WOW) award for its innovative use of educational technology in higher education.


MEMBERS USING CLOUD MEDIA:
Madonna University
Aquinas College
Macomb Community College


Adaptive Streaming

Cloud Media delivers the appropriate video format, adjusting the compression and bit-rate based on the speed of the user’s Internet connection.

Any OS, Any Browser

Whether PC, Mac, Android, iPhone or other mobile devices, Cloud Media works on any operating system and browser.

Upload a Wide Variety of Media Formats

Merit Cloud Media automatically converts files to a supported format, within an easy-to-use drag and drop interface.

Embed Videos

Generate embed code for players in standard and widescreen formats. Videos can be embedded on a web site or learning management system.

Easy to Use Dashboard

Managing content and assigning permissions for specific users is simple in the Cloud Media dashboard. A drill-down pie chart also makes it easy to monitor media views or media-asset data.

Closed Caption Creator

Automatically create and edit WEBVTT caption format for showing captions on HTML5 player on mobile devices.

LMS Integration

Merit Cloud Media integrates with Blackboard, Moodle, Camtasia Relay and other learning management systems.

Commercial Content

Add commercial video content from existing contracts with commercial providers to your Cloud Media collections.

Custom Branding

Customize the look and feel of Merit Cloud Media to best represent your organization.

Download the Merit Cloud Media Overview (PDF)
See How Madonna University Uses Merit Cloud Media to Enhance the Education Experience of Their Students
Check Out This Webinar to Learn More About the Merit Cloud Media Service


Software Licensing
Discounted Licensing for Members
Merit has negotiated licensing agreements with software providers to better serve and support our Members. Software licensing is a contract of agreement between a software publisher and an end user of the licensed application. Merit Software Licensing Service can provide these licenses to Members at a reduced rate. Achieve your organizational goals with the latest licenses from top brands like Zimbra and Veeam at special reduced rates for Merit Members only.

Additional software licensing services, such as Comodo SSL Certificates, can be found in the Cybersecurity Services catalog.


MEMBERS USING LICENSING:
Charter Township of Ypsilanti
Education Networks of America
Henry Ford College


Veeam Software provides innovative applications for virtual infrastructure management and data protection for both VMware and Hyper-V environments. Merit offers its Members discounted pricing on Veeam Software products.

Licenses are available for the following Veeam products:
  • Veeam Backup and Replication with vPower: Standard, Enterprise, Standard Cloud and Enterprise Cloud Editions
  • Veeam ONE
  • Veeam Smart Plugins
    (VMware only)
  • Veeam Management Packs
    (VMware only)

While our agreement with VMware to deploy new licenses and upgrades has ended, Merit Members are able to renew their licenses purchased through Merit at the discounted rate. Ownership of renewed licenses will be transferred to Member upon payment.

What does this change mean for Members that purchased VMware licenses under the program?

Merit will continue to provide the SnS (Services and Support) on the VMware licenses you purchased through the Merit ELA program until September 30, 2016.

Ownership of any licenses purchased through Merit will be transitioned to the Member.

Upon Merit’s reciept of payment to the renewal date for support through September 30, 2016, Merit will submit the License Assignment and Transfer Form (LATF) to VMware’s legal department authorizing the transfer of licenses out of the Merit program and into your organization’s ownership.

The steps below outline the transition process:


  1. Merit Member to co-terminate all transfer licenses to September 30, 2016.

  2. Member completes and signs the LATF and Merit to counter-sign and forward to VMware for processing.

  3. VMware approves and transfers the licenses from Merit’s MyVMware License Portal to your organization’s MyVWware License Portal folder.
  4. Merit will work with you on upgrading or securing new VMware licenses working directly with a preferred partner.

Zimbra Collaboration is an open, secure collaboration tool for email, calendaring, tasks and more. Merit can provide your organization with discounts on Zimbra’s product line including both professional and standard licensing.

Voice
The Reliable Voice over IP (VoIP) Solution
Voice is an IP phone service that’s perfect for any size organization. VoIP service involves sending voice information in digital form in discrete packets rather than by using the traditional circuit-committed protocols. The major advantage of VoIP is the cost savings, with users avoiding tolls charged by ordinary telephone service. Using Merit’s advanced fiber-optic network, Voice delivers a secure converged communications solution, integrating voice and data over your IP network. Merit Voice is a secure, reliable voice over IP solution that can lower your phone costs.

Select a Merit hosted PBX, SIP Trunking or let us create a custom hybrid solution for your organization.

Merit Voice is E-Rate eligible.


MEMBERS USING VOICE:
Menominee Area Public Schools
Detroit Public Library
Western Michigan University


Local and Long Distance Calling

Enterprise-class features, allowing for local calling throughout Michigan and long distance calling worldwide.

Maximum Reliability

Features fault tolerance and pinpoint E911 compliance. Interconnects directly to our voice provider networks for enhanced performance.

Detailed Call Reporting

Easily access your phone service features from a web browser.

Individual Phone Numbers for All Users

With each users’ line being fully 800-number capable.

Unlimited Local and Intra-LATA Calling

Per-minute toll charges usually apply to these calls.

If you have an existing PBX, Voice offers low-cost, high-feature SIP trunking that can replace/supplement costly PRI and analog lines.

If your PBX is at “end-of-life”, Voice Hosted PBX provides an alternative to PBX replacement, a cloud-based service requiring no capital expense and no maintenance costs and headaches.



Academica ESP
The Higher Ed Portal, Powered by the New Web
Developed by Wayne State University, Academica ESP is an enterprise social portal that enhances and fosters collaboration beyond traditional portal features. A single sign-on communication solution for higher education, created by higher education.

This tool brings your campus together via two-way, real-time collaboration, an essential function for any 21st century portal. Academica ESP’s message streams function like Facebook or Twitter, allowing open conversation between students, faculty and staff. Organic and dynamic message stream creation unleashes the full potential of campus communication.


MEMBERS USING ACADEMICA:
Ottawa Area ISD
Detroit Collaboration Works
Wayne State University


Fosters Real-Time Communication

Two-way interactions via modern social networking message streaming techniques.

View Only Information Relevant to You

Content is driven by user role, interests and common behaviors.

Engage Students Early, Often and After

Freshman and incoming students can begin communicating before stepping foot on campus. Connections remain long after graduation.

Your Information is Secure

Secure IPSec tunnel ensures information privacy for all users.

Integrates with ERP Systems

Bring together students, faculty and staff in one platform.

Auto Scaling

Academica is built on an elastic platform that auto scales during peak usage. You only pay for what you use!

For further specifics about the Academica ESP platform:


Custom Solutions
Put Our Expertise to Work for Your Organization!
Merit staff has considerable expertise that is available to our Members on an individual consulting basis. Merit staff can provides help to Members for planning, designing, and implementing technology projects and systems. This can be especially helpful for Member organizations that lack in-house IT personnel.

Contact us at sales@merit.edu or call 734.527.5785 to discuss your project with a member of the Merit Sales Team.

Secure Traffic Optimization
Merit is available to assist you with networking questions, help you in understanding your traffic patterns, and securely optimize your network connections.

Secure Network Engineering
We are experts in network engineering. Merit can help design, install and securely configure your local area or wide area networks.

Network Security
Merit can provide port scans amd system assesments to improve the security of your network.

Virtualization
Merit offers virtualization service packages that include software implementation and hands-on training.