ANN ARBOR, Mich. – Merit Network, Inc. announces today the transition to a new regional Member Relations model. The new model increases staff and expands Merit’s presence throughout Michigan, placing Member Relations Managers in six different geographic regions across the state. “I am excited to announce the new regional Member Relations structure,” says Elwood Downing, vice president of Member Relations, Communications and Services. “The geographic focus will bring Merit’s engagement and outreach closer to Merit Members and their communities everywhere in Michigan.”
Whereas Member Relations Managers previously focused their attention on Merit’s Membership by segment (K12, Library, Public University, Private College, Community College, Health Care, Non-profit, Government and Research), under the new model, Regional Member Relations Managers will act as point of contact and facilitator for all Member types located in geographic regions.
“I believe will provide us with a very strong opportunity to grow our community. By having staff based within every region of Michigan, they will be more closely involved with the community and the relationships, partnerships, and concerns of organizations in a geographic area. By having staff closer to their organization’s location, we can build a stronger relationship with them. Also, by having staff responsible for a region rather than a market segment, Member Relations Managers can build synergies between various types of organizations in a community more effectively,” stated Jason Russell, Director of Member Relations for Merit.
The new Member Relations Regions are: Upper Peninsula, Northwest Lower Peninsula, Northeast Lower Peninsula, Central Lower Peninsula, Southern Lower Peninsula, Southeast Lower Peninsula, and Governing Members (Public Universities) and National Members.
The Central Michigan Member Relations Manager is Robin Reed. Reed will be responsible for Allegan, Barry, Clinton, Eaton, Gratiot, Ingham Ionia Isabella, Kent, Mecosta, Midland, Montcalm, Muskegon, Newaygo, Oceana and Ottawa counties.
Reed has worked with Michigan’s local government and technology experts for more than 15 years. She has worked tirelessly with the State of Michigan to help Michigan communities get Internet access and build web presence. Before becoming a Member Relations Manager in March 2011, Reed was the Michigan representative for General Code and was the Member Information Specialist for the Michigan Townships Association for 11 years.
Reed received her degree from Michigan State University and was a photojournalist for the Michigan Army National Guard. She currently lives in Barry County and works from her home office.
About Merit Network
Merit Network Inc., is a nonprofit corporation owned and governed by Michigan’s public universities. Merit owns and operates America’s longest-running regional research and education network. In 1966, Michigan’s public universities created Merit as a shared resource to help meet their common need for networking assistance. Since its formation, Merit Network has remained on the forefront of research and education networking expertise and services. Merit provides high-performance networking and IT solutions to Michigan’s public universities, colleges, K-12 organizations, libraries, state government, healthcare, and other non-profit organizations.
For more information: www.merit.edu[meritmediacontact]