ANN ARBOR, Mich. – Merit Network, Inc. announced today that a webcast will be held on Wednesday, February 16, 2011, at 2:30 p.m. EST. The webcast will update Merit’s Members about the outcome of an annual Member survey conducted in 2010.
The survey asked Merit’s Member organizations about their experience with Merit’s services, satisfaction with quality and their interest in current and future services. The comprehensive survey provided an opportunity to comment on all aspects of Merit’s operations, reputation and performance.
The survey was launched at the Merit Member Conference in May and concluded on July 31. Merit staff have since been analyzing the results, identifying ideas for improvement, and implementing service changes in response.
In the webcast on February 16, 2011, Merit executives will review the results of the survey, describe actions taken thus far in response to survey input, and discuss changes and improvements planned for the future. Viewers will be able to submit questions by email during the webcast, to be answered during the event.