Assisting the Merit Community
Merit’s Member Engagement area is responsible for the Member experience, helping Members achieve their strategic goals and supporting their organizational needs. The Member Engagement staff includes Member Relations and Sales, with assistance provided by Member Engagement Support.
Member Relations is responsible for the relationship with all of our Members and ensuring the best Member Experience. We are responsible for actively engaging our Members to make sure that all of their needs are taken care of in order to best help them achieve their strategic mission.
The Sales Team is responsible for recruiting new Merit Members, enabling our existing Members to meet their strategic objectives through the adoption of our additional Merit IT services, and promoting the value of Merit’s Membership.
Member Engagement Support provides administrative and technical support for Merit’s Sales and Member Relations teams. We assist Members with service quotes, service delivery, E-rate support, and other needs.
Member Engagement Staff
Member Relations Regions
Member Engagement Support Staff