I'm Jason Russell, an Internet Consultant at Merit Network, Inc. in Ann Arbor, Michigan. I am a graduate of the University of Michigan-Flint with a B.S. in Computer Science in the Honors Program. Being an Internet Consultant at Merit Network, Inc. means that I am the personal contact for the organizations and schools who are connected to MichNet, the "Michigan part of the Internet". I have lived almost my entire life in Grand Blanc, Michigan, and I attended Grand Blanc High School, where I graduated in 1992 with Honors. I currently live in Westland, Michigan.

EDUCATION
UNIVERSITY OF MICHIGAN - FLINT - Flint, Michigan
  B.S. Computer Science, Honors Program -- December 1996 -- G.P.A.: 3.384

WORK EXPERIENCE
MERIT NETWORK, INC., Ann Arbor, Michigan                                 April 1997 - Present
  Internet Consultant
  - Serve as primary Merit representative and contact to both new and established Merit customers. Duties include: coordinating installation and support activities between customers and Merit staff; responding to customer questions about direct connections, shared dial-in access and other Merit network services; establishing and modifying domain names, maintaining DNS configurations and routing plans, assessing training needs; assisting with trouble-shooting and problem resolution; traveling to customer sites to provide orientations and hands-on training in the above areas; presenting Internet-related presentations and working with other Merit staff to deliver network seminars; providing pricing information and quotations to established customers; designing wide area network solutions; sustaining professional development by attending conferences, reading trade publications and experimenting with and exploring new software and hardware platforms; designing and maintaining departmental Intranet documentation site using HTML in a UNIX text editor; producing and encoding live RealAudio broadcasts of Merit Network's seminars and meetings over the Internet.

EDS (Electronic Data Systems) , Flint, Michigan                   December 1996 - February 1997
  Desktop Support
  - Responsible for the daily support 2500+ users in General Motors' Consistent Office Environment (COe) 3.0 on a Novell 4 network, using 486 - Pentium 166, Windows 3.1, and MS Office products. Also responsible for remote support of sales staff throughout the country.

KETTERING UNIVERSITY, Flint, Michigan                      February 1995 - December 1996
  Assistant Programmer / Desktop Support
  - Responsible for the daily support of 300+ users in Unix and Novell 3.1x network, using Windows (3.1 - 95), Word Perfect Suite, Unix-VAX & Internet connectivity, and Email software. Helped create and implement the helpdesk and its Vantive process-tracking software. Performed basic HTML web programming in a UNIX text editor on Kettering University's WWW Design & Development Team.

PROJECTS
FUTUREWORLD CONSULTING AND TRAINING, Calabasas, California   October 1995
  WWW Trainer and Speaker
  - Trained users on basic Internet navigation, and spoke on emerging technologies at the 1995 Los Angeles Tech Expo - Los Angeles, California

UNIVERSITY OF SOUTHERN CALIFORNIA                    August 1995 - December 1995
  Internship / Off-Campus Work Study
  - Helped create a computer graphics and virtual reality networked system at the University of Southern California for an honors program thesis at the University of Michigan Flint.

COMPUTER SKILLS
LANGUAGES: Assembler, C, Fortran, HTML, Java, Javascript, Pascal, Perl, PL/1, Visual Basic
HARDWARE: Macintosh, PC's, Silicon Graphics, Sun
OPERATING SYSTEMS: DOS (5.0 - 6.22), Unix (Solaris 2.4), Windows (3.1, 3.11, 95, NT)
SOFTWARE: AutoCAD, dBASE, Lotus, MS Office, Word Perfect Suite, etc.
NETWORKING: Novell (3.1x, 4), NT (4.0), TCP/IP, Email (Eudora, Pine, Elm, Pegasus, Notes), FTP, Telnet, WWW (Internet Explorer, Netscape, Mosaic), Landesk, RealAudio