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Best Practices for Interactive Videoconferencing- Test Connections before the Scheduled Videoconference
Take time to test the audio/video before your conference. The goal is for the system to appear invisible, for you to feel as if you are in the same room with other people attending the videoconference.
- Organization Name
It is a good idea to have the name of your organization prominently displayed for identification throughout the videoconference. A few suggestions are; store your organization name in your Polycom equipment (if applicable) and it will be displayed throughout the videoconference, or display a sign with your organization and logo in clear view of your camera so that your organizations name will be displayed.
- As a Facilitator
If you are facilitating a videoconferencing meeting, make sure introductions and roll call is performed at the beginning of your call.
- Room Setup
To ensure that you have the most successful videoconference possible, choose a quiet room for your conferences and equipment. Ensure lighting is not too bright or too dark and have the camera and screen within close proximity of each other.
- Maintain eye contact
Communicate to your participants by looking directly into the video camera. It is very important to remember that the camera is the only view the far side party sees of you. Because there is always a slight delay, it is important to talk in turn, and identify yourself, especially if this is the first time you've spoken. This is especially true in VC as there is always a slight delay between receiving the audio at the far end.
- Avoid Fast, Quick Movements or Pacing
Because there can be delays in audio and video transmissions to endpoint participants, especially if some of the participants have slower connection speeds, it is important to remember to avoid any fast, quick movements or pacing as this may increase delay and freezing of video.
- Speak clearly
Speak in your normal voice. Volume can be changed with the microphone and speakers. There may be a small time delay when speaking so use caution before interrupting others when they are talking.
- Keep noises to a minimum
Mute the microphone when you are not speaking. Videoconferencing microphones can be very sensitive and will pick up any stray noise in the room making it difficult for others to hear.
- Select your clothing appropriately
Wear solid, dark clothing rather than patterns. Avoid wearing white as it had a tendency to glare over the videoconferencing system.
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