Merit provides 24X7X365 support. Our Merit Support Center (MSC)
is staffed by a highly-trained team that can provide immediate assistance with any support questions or
planning issues. The MSC offers 24x7 assistance to Members with network connection issues and questions related to services, including MeritMail, MeritVoice, Merit RADb, Merit Colocation, and others. In addition, the Merit Support Center can assist with new service inquiries and provide Erate support.
Our staff strives to provide our Members with the finest in Member
service and support, through dedicated, knowledgeable support teams
and outreach tailored to our Members' needs.
We look forward to talking with you. Contact
Merit Member Relations at 734-527-5774 and
.
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"You guys do an excellent job! Always rise to my highest expectations."
David Zenz,
Executive director of Information Technology Services at Hillsdale College
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