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North American Network Operators Group
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Re: Upstream BGP community support
- From: JC Dill
- Date: Sat Oct 31 19:47:47 2009
Andy B. wrote:
I tried to contact my upstream several times through different channels
to get some background as to why they would not be able to provide us
this service, but all we get is tickets that get closed without an
answer. Management itself does not seem to bother either.
Completely separate from your question about BGP community support
policies, the quoted text above is a stopper for me. Any company that
wants my money shouldn't close tickets without an answer - about
anything, ever. This is a huge customer support red-flag issue for me.
As always, YMMV.
jc
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