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North American Network Operators Group

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Re: Need a clueful Telia AS1299 engineer

  • From: Adam Rothschild
  • Date: Thu Oct 22 17:58:38 2009

On 2009-10-22-16:19:53, Jeffrey Lyon <jeffrey.lyon@blacklotus.net> wrote:
> Could a clueful AS1299 engineer please drop me a line? Dealing with
> the Level 0 technicians that are offered to IC clients is completely
> useless in diagnosing a rather serious issue.

rr@telia.net is a good place for routing/policy-related inquiries, or
carrier-csc@teliasonera.com for more time-sensitive issues.  Both can
provide a quick escalation path to clue and enable.

I've amassed some individual contacts from being a customer, which I'd
be happy to share off-list...

-a





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