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Re: cross connect reliability

  • From: Charles Wyble
  • Date: Thu Sep 17 18:36:48 2009



Marshall Eubanks wrote:

On Sep 17, 2009, at 5:52 PM, Seth Mattinen wrote:


Michael J McCafferty wrote:
All,
Today I had yet another cross-connect fail at our colo provider. From
memory, this is the 6th cross-connect to fail while in service, in 4yrs
and recently there was a bad SFP on their end as well. This seemes like
a high failure rate to me. When I asked about the high failure rate,
they said that they run a lot of cables and there is a lot of jiggling
and wiggling... lots of chances to get bent out of whack from activity
near my patches and cables.
Until a few years ago my time was spent mostly in single tenant data
centers, and it may be true that we made fewer cabling changes and made
less of a ruckus when cabling... but this still seems like a pretty high
failure rate at the colo.
I am curious; what do you expect the average reliability of your FastE
or GigE copper cross-connects at a colo?



Never to fail? Seriously; if you're talking about a passive connection (optical or electrical) like a patch panel, I'd expect it to keep going forever unless someone damages it.


Or until someone pulls out the wrong cable (which has happened to me).



That's not a failure though. It's a disconnection. It happens but is readily attributable to a cause.


Random failures of a single ports connectivity.... bizzare and annoying. Whole switches? Seen it.
Whole panels? Seen it.
Whole blades? Seen it.


Single port on a switch or patch panel? Never.





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