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North American Network Operators Group

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Re: GoDaddy.com shuts down entire data center?

  • From: Martin Hannigan
  • Date: Sun Jan 15 22:58:19 2006

> 
> > 
> > The way a policy is enforced - how, in what situations etc - is what
> > matters.  Most if not all ISP AUPs say basically the same mom and
> > apple pie thing (no net abuse or we'll shut you down)
> > 
> > If what this guy says is right, his domain was taken down just because
> > one of his servers was broken into and spammed through.    I havent
> > heard godaddy's side of the story yet - might be better to reserve
> > judgement till they comment.
> > 
> 
> Godaddy (from what I can gather) generates a surprising number of these 
> shut downs on weekends. The fact that their enforcement and 
> reinstatement rules are not publicly available on their website 
> (anywhere) and have no guarantees or assurances on time-to-respond 
> smacks of something that could get very nasty and seems highly 
> reactionary.... Would they suspend comcast.com or mcdonalds.com or 
> ge.com if _one_ of their servers or services was hijacked? Highly doubtful.
> 
> In the long run, if this is a trend, those big enough will just become 
> registrars themselves -- even if its just for their own operations. Its 
> a silly thing for a domain registrar to take on enforcement operations 
> that network operators aren't. Abusers don't care about domains, or 
> domain names. Most abuse (spam aside) can operate perfectly well with 
> just an IP address. By the time the DNS system pulls a domain the damage 
> has already been done and the potential for high collateral damage is 
> significant. Restoration time for good-eggs (say those who fix the 
> problem once properly alerted) is several days in the best of cases with 
> the bad result of acrimony and huge financial/reputation impact....
> 
> The only medium term impact is that Godaddy will lose the bad business 
> and some good business and create some more competitors.


The only point I am trying to make is operational WRT the
command structure of a NOC. Several of us here have
built many of the large NOC's in operation of the Internet
today and if you put us all in the same room we'd all agree
that we already know how to build NOC's that respond and get
the job done for the most part. It ain't that hard anymore.

Question: 

Do people really think waking up Bob Parsons at 0400
is a good idea for a $9.00 domain only account? He 
already got a roughly ~$50.00 response with all the time
he had GoDaddy on the phone and the out supervisor call.

I think if Parkel does, he needs to sign up with VeriSign,
UltraDNS, or anyone else who is running DNS assurance products.

Note: Please refrain from inferring an endorsement for DNS
assurance products. 

-M< 




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