North American Network Operators Group|
Date Prev | Date Next |
Date Index |
Thread Index |
Author Index |
Re: Computer systems blamed for feeble hurricane response?
- From: David Ulevitch
- Date: Tue Sep 13 14:52:46 2005
On Sep 13, 2005, at 11:13 AM, Hannigan, Martin wrote:
ObOp: Email is NOT a reliable form of communication.
^^^ unrelated and I disagree...
^^^ There exist networks and operators who do not run ISPs.
People often forget.
DHS shouldn't start to think so either. NANOG
shouldn't worry about if someones email is working
as a byproduct, but sure worry if the store and forward
function of an ISP is. '
^^^ I'm sure there is a reason. My first guess is that it's
broken. My second is that it was never intended to be a domain used
for email and the website techs never got the memo.
Perhaps there are reasons some corporate or volunteer
mail service is not working i.e. blocked, disallowed on port,
In dealing with incidents it is possible to cover many areas of
failure. There are many cases where the chain of command, the
hierarchy process and many other elements fail. In those times,
sometimes getting to a website and finding a contact address serve as
a real means of communication and should be regarded as such.
History proves the point that out of band comms and other forms of
handling are often used during an emergency that were not expected.
Anyone who needs to contact FEMA, already knows how. If they
are using a web page address, they probably shouldn't be contacting
FEMA directly, but working through their own government hierarchy.
Right now if I go to http://www.fema.gov and click on "How to get
help" and then "Contact us" I get a 404 forbidden. That's a
failure. It's narrow-sighted to underestimate the importance of
things like FEMAs website in dealing with national disaster and