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Re: outage/maintenance window opinion

  • From: Pete Templin
  • Date: Mon Mar 28 15:08:43 2005

Luke Parrish wrote:

Trying to get clarification on an issue.

Maintenance/outage window is 2:00AM to 5:00AM, during the window the router we are working on fails and does not come back online until 8:00AM.

From a outage reporting/documentation standpoint is the outage start time 2:00AM or 5:01AM since 5:01AM is when the maintenance window and planned outage was over...
To a small degree, it depends on how long you anticipated the outage to be. Were you expecting a three-hour tour^h^h^h^houtage, or something shorter but opened a big window to give you flexibility on when to do it? I would say that a fifteen-minute expected impact means the outage started at 2:15AM (or fifteen minutes after your work interrupted services).

My $0.005,

pt




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