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RE: More on Vonage service disruptions...

  • From: Scott Morris
  • Date: Thu Mar 03 22:26:06 2005

Perhaps it varies by state, but I thought part of the E-911 service
regulations was that if you were offering (charging) for it, you had to
offer it as "lifeline" service which meant it had to survive power outage.
*shrug*

I guess the original regs weren't written with these things in mind!  

Scott 

-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of John
Levine
Sent: Thursday, March 03, 2005 9:17 PM
To: nanog@nanog.org
Cc: fergdawg@netzero.net
Subject: Re: More on Vonage service disruptions...


>There was actually a story in USA Today a couple of days ago where a 
>family tried calling 911 on their VoIP service during a burglary only 
>to be told by a recorded message that they must "dial 911 from another 
>phone"...

I was surprised to see on Packet8's web site that they now offer E911 in a
lot of places.  You have to have a local phone number and pay an extra
$1.50/mo.  They remind you that if your power goes out, your phone still
won't work, but if you can call 911, it'll be a real 911 call.

This still has little to do with port blocking, but a lot to do with the
whole question of what level of service people are paying for vs.
what level they think they are paying for.

Regards,
John Levine, johnl@iecc.com, Primary Perpetrator of "The Internet for
Dummies", Information Superhighwayman wanna-be, http://www.johnlevine.com,
Mayor "I dropped the toothpaste", said Tom, crestfallenly.






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