North American Network Operators Group
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Re: Verizon wins MCI
- From: Christopher L. Morrow
- Date: Tue Feb 15 12:45:45 2005
On Tue, 15 Feb 2005, Mark Radabaugh wrote:
> Christopher L. Morrow wrote:
>
> >On Tue, 15 Feb 2005, Mark Radabaugh wrote:
> >
> >
> >>Alex Rubenstein wrote:
> >>
> >>
> >>>>But does anyone really know how big WorldCon is/was? First thing
> >>>>Verizon will have to do is fire the entire billing department
> >>>>and replace them with people/systems that can generate correct
> >>>>bills and send them to the correct customers.
> >>>>
> >>>>
> >>> <dripping with sarcasm>
> >>> Thats right! I forgot that Verizon was capable of billing
> >>> correctly!
> >>> </dripping with sarcasm>
> >>>
> >>>
> >>So the real question is do we scream bloody murder about the current
> >>incorrect MCI billing before or after Verizon screws it up? Let's see
> >>- MCI already fired all the customer service people....
> >>
> >>
> >
> >some of customer service is still here... we didn't all get sent overseas
> >yet.
> >
> >
> I think of you as "Security" rather than customer service - and your
I was mostly joking ;) I do know that the billing department(s) have had
their 'issues' (large and small) over the years ;(
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