North American Network Operators Group
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RE: Gtld transfer process
- From: Bruce Tonkin
- Date: Thu Jan 20 21:25:05 2005
Hello Mark,
> That's what happened last weekend: Martin Hannigan and I got
> the ball rolling on Sunday morning about 1000 EST. Our 24x7
> customer service department contacted Dotster and Melbourne
> IT. Melbourne IT changed the panix.com name servers back to
> their original settings and transferred the domain back to Dotster.
>
I can confirm that Verisign did get in touch with our Production Manager
(Peter Berry) around 1pm Sunday (New York time), and our Reseller
Program Manager (Steve Karabatsos) around 4:30pm Sunday (New York time).
We were contacted previously by Panix around 5pm Saturday (New York
time).
I believe that Verisign complied with all their obligations with respect
to the ICANN transfer policy, and Verisign was very cooperative in
assisting us with the issue.
Regards,
Bruce
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