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Re: Active and available abuse desks [OT]
- From: Matt Hess
- Date: Tue Jan 04 00:12:17 2005
Was told this was off-topic.. oops!
Off-list replies please, thanks.
Matt Hess wrote:
I'm curious as to what people feel is pro-active for the internet
community as far as an available and active abuse desk goes.. As of late
I run into more and more automated groups who I personally think are
very wrong for forcing reports to come in via e-mail or web submission
The argument I have been presented is that those ISP's should not have
to offer an actual human being on an abuse desk for non-customers as
they make no money on it.
My take is that this is an inherent expense to having customers.. that
expense is part of being involved with the internet and should be
expected of a provider who wishes to be taken seriously in the internet
*dons flame retardant.. well, everything*