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North American Network Operators Group
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Re: Lazy network operators
- From: Jeff Workman
- Date: Sat Apr 10 23:50:35 2004
--On Saturday, April 10, 2004 8:30 PM -0700 Dan Hollis <goemon@anime.net>
wrote:
exodus for example had a hands off policy, dont do a single thing until
law enforcement arrives with a search warrant.
While this might be a PITA for everybody, I don't see why everybody wants
to chastise NSPs for this practice, especially NSPs that are/were telcos.
Isn't this more or less the way telcos have dealt with abuse issues for
decades?
I used to work for a very small (~10k dialup customer) ISP, and at the time
our abuse policy was "if somebody complains, and you can find *something*
in the logs, then lock the account." Then I went to work for a so-called
"Tier-1" and learned in short order that this policy does not scale,
especially when abusive customers with DS3s are waving around fully loaded
lawyers.
-J
--
Jeff Workman | jworkman@pimpworks.org | http://www.pimpworks.org
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