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network or not? Re: Platinum accounts for the Internet (was Re:who offers cheap (personal) 1U colo?)

  • From: Scott Weeks
  • Date: Tue Mar 16 03:34:51 2004



On Mon, 15 Mar 2004, Alexei Roudnev wrote:

First, let me say that I appreciate your s wrt the s2n ratio here.  I
don't want to indicate otherwise.  But, to get into the circle with
everyone else and shoot some marbles...  :)

: Ok - is name resoluution issue network issue or not? if it is, how can you
: answer anything without knowing, for example, of existing Windows DNS
: client with internal cache, and difference between 'ping' and 'nslookup'
: name resolution on Solaris?
:
: Is ARP problem - network one or not? if it is, how can you determine, what
: happen, if some crazy server became ARP proxy and sends wrong
: information to everyone?

Loopback plug, sniffer or some similar geek thingie.  Not the network;
hand the ticket off.  I guess it means defining what we mean by "the
network".


: For tier-2  - I agree. For real tier-3 - I can not. Those friends, who are
: excellent network engineers (much better than me, with CCIE
: and other _really good_ experience), knows Windows and Unix on a very good
: level. (of course, if some HR asks them 'where is configuration file for
: SAMBA on Solaris - no one answer, but it does not mean that they do not know
: Solaris; and you can always met religious people 'my god is MS / my god is
: Linux').

I never said a good netgeek didn't know these things.  I only said, you
don't HAVE to know them to be a good escalation network engineer for a big
ass network with specialized folks.


: Is it bad, If they (your sysadmins) understand your backbone
: infrastructure and understand such things, as MTU MTU discovery, knows
: about ACL filters (without extra details) and existing limitations? They
: are not required to know about VPN mode or T3 card configuration, but
: they must understand basic things.

This is what makes good network/system engineers on both sides of the
fence.  When the ticket is tossed over the fence, the crapwork is done.
Person that gets the ticket is happy and returns the favor when tossing a
ticket your way.  Get both sides caring about tossing tickets properly and
you gotta kick-ass team going on.  damn, i miss the days...


: Else, everything ends up in a long delays and 10 person technical
: meetings (by the phone, of course) - which is the best way of wasting
: anyone's time.

OUCH!!! The pain in my brain from absorbing that idea!! :-)

scott



:
: ----- Original Message -----
: From: "Scott Weeks" <surfer@mauigateway.com>
: To: <nanog@merit.edu>
: Sent: Monday, March 15, 2004 1:32 PM
: Subject: Re: Platinum accounts for the Internet (was Re: who offers cheap
: (personal) 1U colo?)
:
:
: >
: >
: >
: > On Mon, 15 Mar 2004, Alexei Roudnev wrote:
: >
: > : I expect, that good (tier-3, to say) network engineer MUST know Windows
: and
: > : Unix (== Linux, FreeBSD etc) on tear-2 (or better) level. Else, he will
: not
: > : be able to troubleshout his _network problem_ (because they are more
: likely
: > : complex Network + System + Application + Cable problem).
: > :
: > : So, it is not a good answer.
: >
: > No true in many cases.  All I have to prove is it's not the network and
: > then I hand it off to the windows/*nix/<whatever> sysadmins.  To prove
: > it's not the network, I don't need to know the end systems in any sort of
: > detail.
: >
: > scott
: >
: >
: >
: > :
: > : ----- Original Message -----
: > : From: "Pete Templin" <petelists@templin.org>
: > : To: <nanog@merit.edu>
: > : Sent: Monday, March 15, 2004 7:16 AM
: > : Subject: Re: Platinum accounts for the Internet (was Re: who offers
: cheap
: > : (personal) 1U colo?)
: > :
: > :
: > : >
: > : > Laurence F. Sheldon, Jr. wrote:
: > : >
: > : > > Pete Templin wrote:
: > : > >> There's a reason I've gotten out of small ISP consulting - I don't
: do
: > : > >> Windows, and I'm getting overrun by Linux corrosion slowly.  I
: route,
: > : > >> I switch, I help with securing networks.  And I do wear a lot of
: hats
: > : > >> at my day job, but I remind them that they hired a specialist, and
: > : > >> promised lots of server support all along the way.  Granted, the
: > : > >> Windows guy is overloaded and the UNIX/Linux guy would snore in
: front
: > : > >> of his PHB...
: > : > >
: > : > > If you are in Nebraska I can help you with the Unemploy^WWorkforce
: > : > > Development paperwork.
: > : >
: > : > I didn't suggest saying "I'm not gonna do it".  I just suggested "You
: > : > hired me to deploy dynamic routing on your statically-routed network.
: > : > What prompted you to think that I could configure site-wide anti-virus
: > : > services such that no one ever reports a virus leak from our
: enterprise,
: > : > without training, time to test and develop such a critical solution,
: or
: > : > both?"
: > : >
: > : > pt
: > :
: > :
: >
:
:






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