North American Network Operators Group
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Re: Windows updates and dial up users
- From: Stephen J. Wilcox
- Date: Mon Sep 22 06:49:33 2003
On Sun, 21 Sep 2003 Valdis.Kletnieks@vt.edu wrote:
> On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean@donelan.com> said:
>
> > "I recently put this suggestion to Microsoft and their response basically
> > avoided the whole issue. Why wouldn't the company want to offer such a CD,
> > assuming that's the motivation behind their stonewalling?"
>
> It would cost money to produce and ship a new CD on a frequent enough basis
> for it to do any good. Consider that we're seeing worms within 4 weeks of the
> patch coming out. How many CD duplicating places are willing to take on
> a multi-million run with a 1-2 week turn-around, once a month, every month?
Ok then different idea, assuming that we're all agreed its MS's responsibility
to ensure users are patched promptly and without extra cost to the end user.
Its not a problem patching on a dialup, it just takes longer, this may put
people off when they see their computer tell them its going to take 3 hours to
download and theyre paying per minute on the call
What if MS included something in the Windows Update that gave the user the
option of calling a toll-free number operated by MS for the purpose of
downloading.. ?
Steve
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