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some wide-scale airline reservations issue
- From: Joe Abley
- Date: Tue Aug 19 15:53:13 2003
I'm sitting on the tarmac on AC63 from YVR to ICN which was due to take
off about half an hour ago. So far they have about a quarter of the
The problem I am hearing is that there's a system-wide network issue
with Air Canada, and other airlines as well: "apparently everybody" is
the uninformed opinion here in the J class cabin. Fingers are vaguely
being pointed at "Bell" and "Telus" (depending on which coast people
are from). Since all computer systems are unavailable, all passengers
and all bags are having to be checked by hand. They just gave up trying
to allocate seats, and are about to start "open boarding". Excuse me
while I hold on to my seat.
The consistent component of the ongoing rumour mill is that this is due
to "some computer virus".
Anyway, irritating vague rumours aside, here's some operational
content: if you're waiting for parts, spares or staff to arrive by
plane from somewhere, and especially if the flight is not direct, be
prepared for delays.