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NYC 9-1-1 problems due to generator/Cable modems affect police
- From: Sean Donelan
- Date: Sun Aug 17 21:25:04 2003
City to Investigate 911 Outages During Blackout
By LUKAS I. ALPERT
Associated Press Writer
August 17, 2003, 3:37 PM EDT
Problems with the system's telephone service provider caused disruptions
of up to 14 minutes. "We've got to make sure that doesn't happen again,"
Mayor Michael Bloomberg said Sunday.
The disruptions were caused by the failure of a backup diesel generator at
the Verizon Communications office that supplies power to the city's 911
headquarters in downtown Brooklyn, company spokesman John Bonomo said.
On Sunday, nine police precincts were still experiencing problems
connecting to the department's main computer system, stemming from
disruptions with their cable modem connections.