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North American Network Operators Group

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Network Solutions and Broken E-mail Addresses

  • From: Leo Bicknell
  • Date: Fri Aug 08 19:55:20 2003

Sometime recently Network Solutions seems to have stopped accepting
"+" as a valid character in an e-mail address.  Yes, I did open a
ticket via their customer service people, and was given the reply
that I needed to use another e-mail address.  Per their web form,
the only acceptable addresses are [a-zA-Z-_.]+@[a-zA-Z-_.]+ (no,
they don't put it in a regex, but I did for clarity).

Evidence suggests some Network Solutions people read this list, but
are unlikely to reply to queries such as mine.  That's fine, but if
one of you could suggest to the people in the right place that there
are many valid e-mail addresses not in that form it would be great.
In particular I'm trying to use, which I have
used for years.

Note to all, they also sent out a recent note that ICANN requires
valid contact info for a domain, and if you don't have it they can
"unregister" your domain.  Well, their web form flags my e-mail as
"invalid", even though it works just fine (and it's the address
they used to send me the notice).  If you use a e-mail that doesn't
match the regex above you might want to complain, or change it, or

A private e-mail from someone at netsol will yeild the ticket number
I opened with standard customer service.

       Leo Bicknell - - CCIE 3440
        PGP keys at
Read TMBG List -,

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