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North American Network Operators Group

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Re: How do you stop outgoing spam?

  • From: Barry Shein
  • Date: Tue Sep 10 14:39:41 2002


The best way to stop spam from going out of an ISP is to:

A) Make a clear policy as part of the terms & conditions, including a
significant clean-up fee + direct charges (e.g., if they ask you or
prompt a legal question they can pay the legal fee for you to get it
answered.)

B) KNOW WHO THE HELL YOU'RE GIVING ACCOUNTS TO so that (A) works. Get
a credit card or verify the phone number and other info (e.g., call
them back, insist on calling them back.)

C) Use (B) to enforce (A).

The problem in 99% of the cases is either (B) or ISPs who just don't
care at all.

I no longer believe "it was a throwaway account" is a reasonable
excuse except in a rare case where something slipped through the
cracks, I understand it can happen.

But when a spammer is creating throwaway after throwaway the ISP needs
to change their account creation procedures because this information
is shared by spammers and they've become a target.


-- 
        -Barry Shein

Software Tool & Die    | bzs@TheWorld.com           | http://www.TheWorld.com
Purveyors to the Trade | Voice: 617-739-0202        | Login: 617-739-WRLD
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