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Re: Paul's Mailfrom (Was: IETF SMTP Working GroupProposal at
- From: Brad Knowles
- Date: Tue Aug 27 19:00:52 2002
At 9:45 PM -0600 2002/08/26, David Van Duzer wrote:
Last I checked, AOL itself had over 6000 employees, of which 5000
were the help desk. The other 1000 were the rest of the company, and
the Operations group had something over 100 (many of the rest were in
Development). The Abuse department was an entire division of
something like a couple dozen people, and was divided into multiple
groups -- one handled USENET abuse, one handled e-mail abuse, etc....
This was back when AOL still had only about eight or nine million
Not to try to undercut the general point, but that would imply that
Earthlink, AOL, and MSN (for examples) should have a combined abuse
department of roughly 1500 employees.
Ghu only knows what the numbers are like today.
No, this is wrong. It is not a technical problem. Any technical
"solution" you apply will have any of several technical work-arounds
that can be relatively easily discovered, and probably within the
span of just a few hours early on Saturday morning -- so that they've
got the rest of the weekend to generate spam using their "new and
improved" tools, and then a few months to make a killing on selling
their new versions to the even more clueless.
Perhaps the real social problem is
convincing whatever standards bodies and vendors necessary that it is a
The problem is a social one, and the only real solutions will be
socio-legal in nature. They may have technical implementations, but
that is the only respect in which technology is employed.
There seems to be far too much apathy (FUD?) rather
than just designing a partial solution, however imperfect, and
Fundamentally, you can't implement a policy until you actually
have a policy. The setting of the policy is a socio-legal problem,
the implementation of the policy may have technical aspects.
Brad Knowles, <email@example.com>
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
-Benjamin Franklin, Historical Review of Pennsylvania.
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