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North American Network Operators Group

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RE: ticket tracking

  • From: Daniel Golding
  • Date: Thu Aug 08 11:30:26 2002

I strongly recommend RT, which has the advantage of being both Open Source,
and having several available support options.

- Dan

> -----Original Message-----
> From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
> Scott Granados
> Sent: Thursday, August 08, 2002 12:02 AM
> To: nanog@merit.edu
> Subject: ticket tracking
>
>
>
> While we're talking about change management...
>
> What are people using for ticket tracking for support issues.  Is it all
> remedy or what do people like to use.
>
> Feel free to answer off list:).
>
> Scott
>
>





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