Anyone have a telephone number that can reach a live person
within Pacific Bell's Security/Abuse department? PacBell's technical
support is completely inept with trying to help their customers when
under any form of network attack other than passing you to a toll-free
number which informs you to send email to an address that goes without
answer.
Respectfully,
Jeremy T. Bouse
UnderGrid Network Services
I've had a similar experience with their tech team. I was being
dos'd from a college in Chicago so I contacted them to have it filtered out
and they had no idea what I meant. They suggested I email the Admin at the
college to get it resolved. I started screaming at them how am i going to
email someone when I am being attacked. Then they transferred me to their
supervisor who was even more inept then they were. Frankly i gave up and
just waited out the dos attack which lasted 2 1/2 days.
