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Re: Last NYC 9/11 Internet repairs
- From: Mike Moglin
- Date: Tue Nov 06 20:49:16 2001
I can't speak for anyone else, but I know that my company was not offered
any alternatives what so ever. As a matter of fact in a conversation
earlier today the tech on the phone joked that I could have had new service
installed faster than this is getting repaired.
----- Original Message -----
From: "Sean Donelan" <firstname.lastname@example.org>
To: "Mike Moglin" <email@example.com>
Sent: Tuesday, November 06, 2001 7:50 PM
Subject: Re: Last NYC 9/11 Internet repairs
> On Tue, 6 Nov 2001, Mike Moglin wrote:
> > Let me clarify...
> > Several customers in lower Manhattan using UUNet DSL (they resell covad)
> > still experiencing outages, they've closed all the tickets and rolled
> > up into a master ticket.
> As of September 24, COVAD reported less than 450 DSL customers were
> without service, out of an original 30,000. The remaining customers
> were served by Verizon loops out of 140 West St.
> I believe UUNET (as well as several other providers) have offered
> customers the option to restore some service through alternative
> product offerings. This includes wireless, dialup, and installing
> service in other locations.
> Are you claiming those UUNET customers weren't offered alternate
> ways to restore their service? Or they declined the offer, and
> prefer to wait for their DSL service whenever it may be restored?