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North American Network Operators Group

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Re: Statement of WorldCom, Inc. on Nasdaq Network Service Interruption

  • From: Brian Wallingford
  • Date: Sat Jun 30 00:21:09 2001

:It appears Worldcom is learning.  A few years ago when Worldcom had
:an outage affecting the Chicago Board of Trade, Mr. Ebbers didn't make
:a public statement for over a week.  This time Worldcom had a public
:statement in less than five hours.

It appears that they're learning that public disclosure is necessary for
high-profile problems that will inevitably be picked up quickly by the AP
or others.

The ten-thousand dollar question is who authorized _development testing_
on a production network at 2:30pm - NASDAQ or Wcom?  "Routine testing" at
2:30pm?  Or was it a fluke related to a problem with personnel

Will the press accept Bernie's quote and forget the incident?  Probably.

:BTW, did anyone ever receive an actual explaination for what happened
:two years ago when Worldcom lost their frame-relay?  I never did.

Nothing beyond the standard upgrade-gone-wrong stuff.  I have yet to find
details as simple as to which sw ver they were upgrading from, and
upgrading to.  Information which, combined with subsequent events, could
certainly aid others.  It would be interesting to at least learn if they
attempted to do a batch upgrade, or if they staggered upgrades, but ran
into database inconsistencies related to the upgrade.


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