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North American Network Operators Group

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Re: Update for noc .nl problem..

  • From: Scott Walker
  • Date: Fri Feb 23 17:29:26 2001

They wouldn't even consider that.. They said email abuse@home.nl and wait for
a response... Which is all good for spam, etc.. but something like what happened
to us.. a 24 hour response could be too much..

Quoting J Bacher <jb@jbacher.com>:
> 
> At 03:22 PM 2/23/01 +0000, you wrote:
> 
> >I'm curious - how many ISPs hold to this kind of policy of being tight-lipped
> >until subpoenaed?
> >
> >Personally, I'm kind of glad to see this response from @home. I know I would
> >want to see an ISP I used do the same thing if confronted by The Law. Maybe
> >that's just the Bill of Rights lover in me.
> >
> >Having said that, it sucks that they're forcing you to get the lawyers and the
> >cops involved. I'd often prefer to see things handled on an informal basis of
> >professional courtesy. Especially when real damage is done such as in your 
> >case.
> 
> We follow the same policy of not handing out client information without a 
> legally binding document requiring us to do so.
> 
> However, we do use our AUP to prevent further access if we have sufficient 
> -evidence- of a violation.   A severe violation may result in access being 
> removed first while we conduct an internal investigation to determine the 
> extent of the violation that took place.
> 
> Providing client information is only useful for civil or criminal 
> charges.  What the individual under attack needs is access revoked and, for 
> that need, we respond immediately.
> 

-- 
Scott Walker				             scott@unspeakable.org
Cell 954.444.3408				http://www.unspeakable.org
Network/Security Administrator

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