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Re: Managing task lists
- From: J.D. Falk
- Date: Wed Feb 07 18:13:04 2001
On 02/07/01, firstname.lastname@example.org wrote:
> James S. Smith wrote:
> > What sort of software do people use to manage various tasks? Something
> > like a helpdesk or ticketing system, where users can report problems, etc.
> WebRT, though it's really only suited to a rather small setup unless you
> tweak it by hand some (we're mostly using it to track software development
> bug reports, as opposed to task management).
There've been a lot of improvements made to RT since it was
called "WebRT" -- including a total rewrite, which is now in
beta. http://www.fsck.com/projects/rt/ has info.
J.D. Falk "The Internet isn't just a publishing medium or a
Product Manager medium for commerce, it's a social medium."
Mail Abuse Prevention System LLC -- Howard Rheingold