North American Network Operators Group|
Date Prev | Date Next |
Date Index |
Thread Index |
Author Index |
- From: Sean Donelan
- Date: Tue Oct 31 23:12:43 2000
On Tue, 31 October 2000, Bradley Dunn wrote:
> The ability to "guarantee" performance is orthogonal to how you write
> your SLAs.
> Anyone with knowledge of risk management and actuarial science
> understands this.
SLA's are a bit like reverse insurance. You pay a lot of money, and
if the network crashes you get a little back. But you never get back
more than you paid. With insurance you pay a small premium, and if
you die your family gets more money back. Although, if you live a long
life, you may not recoup your premiums.