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North American Network Operators Group

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Re: NASA contact info

  • From: Hank Nussbacher
  • Date: Tue Apr 25 01:29:47 2000

At 13:18 24/04/00 -0700, wrote:

The NASA NOC contact is:
Outage Contact                 :  ENMC (Enterprise Network Operations Center) 
Outage Notification            : 
Outage Phone #                 :  (256)544-8900 


>Try 256-544-1450 or 256-961-4000; that's the wide area monitoring
>group that took over some of the NISN functions during the transition
>to CSOC.  I just checked and 256-544-1450 does give you a real human
>who does know what peering means.  They may not be the right people
>for everything, but they are probably a decent start.  You can also
>try the EIS Helpdesk group at 1 888-564-2762, but they will probably
>make you wait on hold before transferring you to the WAN group.  If
>you are looking for help with something specific (like
>e.root-servers), you might want to post a general sense of what it is,
>as some of the NASA alumni still help out with stuff that got dropped
>during all of the transitions.
>For those of you keeping score, the host noted below
>was part of the NASA Science Internet Project, which got folded into
>NISN, the NASA Integrated Services Network, which was folded into the
>Consolidated Space Operations Contract.  
>			regards,
>				Ted Hardie
>				"22 re-orgs during 4 years at NASA"
>the email address we have on file for the nasa noc is broken.  anyone have
>more current info?
>    550 <>... User unknown
>calls to the non-800 nunber in our data base get "no such number"
>a call to the 800 number gets us a nice person who gives us email addresses
>which also do not work.
>and jared's list has nothing for nasa.

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