Merit Network
Can't find what you're looking for? Search the Mail Archives.
  About Merit   Services   Network   Resources & Support   Network Research   News   Events   Home

Discussion Communities: Merit Network Email List Archives

North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: Need routing engineer from Verio

  • From: john heasley
  • Date: Sun Feb 27 20:58:43 2000

On Sun, Feb 27, 2000 at 08:36:01PM -0500, David Diaz wrote:
> 
> Well it's happened again.  It was easy to see this one coming.  I 
> think we all know when and what we should post.  It's important to 
> try and email and yes even a PHONE call the the repective NOC.  That 
> is why we have them 24x7 with lots of fancy screen.
> 
> What I think is import for the new engineers is to have a list of 
> those phone numbers handy.  Lauren Nowlin was nice enough to import 
> her list of every noc into my Palm.  I think it would be wonderfully 
> useful to make such a Palm list public so every engineer can have it 
> handy everywhere they are.
> 
> Backbone web sites dont always do a job of making the number easy to 
> find.  Not to mention when we experience an outage with that backbone 
> we cant reach the web page.

a web page exists with a list of contacs for many of the NOCs.
http://puck.nether.net/netops/

> Just wanted to turn something negative into a possible positive. For 
> the record Randy responded within minutes.  Impressive.
> 
> dd
> 
> 
> 
> 
> At 3:40 PM -0800 2/27/00, Rizzo, Mark wrote:
> >Yes, I did send to peering and noc a few minutes later.  I was not sure how
> >quickly the peering email addressed was polled so I was looking for some
> >help sooner from a clueful person on this list.  (Which I have mostly
> >received, minus the few requisite hate mails)
> >
> >Mark
> >EA.COM
> >
> >-----Original Message-----
> >From: TTSG [mailto:ttsg@ttsg.com]
> >Sent: Sunday, February 27, 2000 2:53 PM
> >To: rbush@bainbridge.verio.net
> >Cc: MRizzo@eahq-exchange.ea.com; nanog@merit.edu
> >Subject: Re: Need routing engineer from Verio
> >
> >
> >  >
> >  >
> >  > > Hello, I need to contact someone from Verio that can help me sort out a
> >  > > routing issue between Verio and my company.
> >  >
> >  > posted two minutes after mail sent to peering@verio.net and no mail sent
> >to
> >  > noc@verio.net.  brilliant.
> >  >
> >	Ya blame him?  With the response times and cluelessness factor I've
> >run
> >into with various Verio departments, I'm suprised he bothered at all.
> >
> >			Tuc/TTSG
> 
> 
> Thank you,
> David Diaz
> Chief Technical Officer
> Netrail, Inc
> 
> email:   davediaz@netrail.net, davediaz@fla.net, cougar@mail.rockstar.org
> pager: davediaz@bellsouthips.com
> NOC: 404-522-1234
> Fax:    404 522-2191
> 
>   -----------------------------------
> Build 1:	 46 cities nationwide -- COMPLETE
> Build 2: 	 80 OC48s Nationwide [no typo]
> 
> 
> ++ FAILURE IS NOT AN OPTION! ++
> ------------------------------------





Discussion Communities


About Merit | Services | Network | Resources & Support | Network Research
News | Events | Contact | Site Map | Merit Network Home


Merit Network, Inc.