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Re: Bell Atlantic FCC outage report available now

  • From: David Lesher
  • Date: Wed Nov 24 19:48:55 1999

Unnamed Administration sources reported that Barry Shein said:
 
> So today the BA person on the ticket tries to reassure me by saying
> how THEY TOLD HIM TO JUST TELL US IT'S OUR EQUIPMENT AND CLOSE THIS
> TICKET!

BS got caught doing this in Florida. There, the PSC gets a tally of
how many tickets are open >24H, and BS must pay a refund to the sub.

Turns out BS had a widespread unwritten policy of ticket-kicking
at 23H 59M....went on for years...

When I last heard (YEARS ago), the State AG was talking RICO the
dollars were so large...

In General: You can do your part. WRITE A REPORT LETTER to
your PSC.  KEEP WRITING. Sure, depending on the state, it may
be the PSC is a business unit of the RBOC, & nothing happens;
but the letters are still public records. Someday maybe a new
politician needs an issue; or someone sues, or....


-- 
A host is a host from coast to coast.................wb8foz@nrk.com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433





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