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Offtopic: VERIO --> BGP/Routing problem? (fwd)

  • From: Tim Wolfe
  • Date: Mon Oct 18 16:19:47 1999

I e-mailed this to noc@verio.net as per their contact information on the
page at puck.nether.net  I also attempted to contact their 800 "noc" number
but it dumps me into a queue for customer support (hold queues suck BTW). 
Can someone with a clue from Verio please contact me off list ASAP?  (If
they didn't invite all of those people to go elsewhere that is)

-- Tim

--------------------------------------------------
* Timothy M. Wolfe, Chief Network Engineer       *
* ClipperNet Corporation / It's a wireless world *
* tim@clipper.net 800.338.2629 x 402	         *
* Sufficient for today = Inadequate for tomorrow *
--------------------------------------------------

---------- Forwarded message ----------
Date: Mon, 18 Oct 1999 11:41:22 -0700 (PDT)
From: Tim Wolfe <tim@clipper.net>
To: noc@verio.net
Cc: support@clipper.net
Subject: BGP/Routing problem?

I'm getting extremely irate customers all with complaints about sites/networks on Verio's network.
Traceroutes to multiple locations all die as shown below, any ideas?  

[root@net-admin /root]# traceroute www.continet.com
traceroute to hansolo.continet.com (206.58.168.253), 30 hops max, 40 byte packets
 1  gateway.hq.eug.clipper.net (216.116.45.190)  0.532 ms  0.425 ms  0.398 ms
 2  coburg04.router04.clipper.net (209.180.239.254)  19.263 ms  38.812 ms  38.601 ms
 3  noc.coburg06.eug.clipper.net (216.116.32.53)  123.452 ms noc.co02.eug.clipper.net (216.116.32.1)  112.872 ms noc.co04.eug.clipper.net (216.116.32.5)  77.812 ms
 4  cisco.core.eug.clipper.net (216.116.32.65)  83.984 ms  29.316 ms  248.527 ms
 5  border02.usw04.clipper.net (207.109.242.45)  544.418 ms  243.517 ms  101.522 ms
 6  router.usw.clipper.net (207.109.240.250)  234.573 ms  158.146 ms  92.305 ms
 7  500.Serial5-1-0.GW1.POR2.ALTER.NET (157.130.177.201)  272.617 ms  140.342 ms  192.853 ms
 8  121.ATM3-0.XR2.SEA1.ALTER.NET (146.188.200.182)  63.554 ms  97.295 ms  87.504 ms
 9  194.ATM8-0-0.BR1.SEA1.ALTER.NET (146.188.200.77)  38.719 ms  85.008 ms  67.806 ms
10  uunet.sea3.verio.net (129.250.9.53)  132.312 ms  77.157 ms  187.899 ms
11  sea3.sea2.verio.net (129.250.2.229)  104.399 ms  51.872 ms  47.942 ms
12  * * * 

[root@net-admin rc.d]# traceroute 205.162.201.235
traceroute to 205.162.201.235 (205.162.201.235), 30 hops max, 40 byte packets
 1  gateway.hq.eug.clipper.net (216.116.45.190)  0.536 ms  0.410 ms  0.387 ms
 2  coburg04.router04.clipper.net (209.180.239.254)  14.443 ms  9.093 ms  10.161 ms
 3  noc.co04.eug.clipper.net (216.116.32.5)  21.815 ms noc.coburg06.eug.clipper.net (216.116.32.53)  18.024 ms  20.605 ms
 4  cisco.core.eug.clipper.net (216.116.32.65)  69.319 ms  19.117 ms  19.315 ms
 5  border02.usw04.clipper.net (207.109.242.45)  27.940 ms  39.711 ms  54.538 ms
 6  router.usw.clipper.net (207.109.240.250)  83.400 ms  48.314 ms  74.778 ms
 7  500.Serial5-1-0.GW1.POR2.ALTER.NET (157.130.177.201)  123.655 ms  60.980 ms  56.282 ms
 8  121.ATM3-0.XR2.SEA1.ALTER.NET (146.188.200.182)  58.828 ms  86.353 ms  82.602 ms
 9  194.ATM11-0-0.BR1.SEA1.ALTER.NET (146.188.200.69)  70.771 ms  169.238 ms  58.317 ms
10  uunet.sea3.verio.net (129.250.9.53)  35.361 ms  30.677 ms  57.102 ms
11  sea3.sea2.verio.net (129.250.2.229)  71.382 ms  60.869 ms  54.746 ms
12  * * *



-- Tim

--------------------------------------------------
* Timothy M. Wolfe, Chief Network Engineer       *
* ClipperNet Corporation / It's a wireless world *
* tim@clipper.net 800.338.2629 x 402	         *
* Sufficient for today = Inadequate for tomorrow *
--------------------------------------------------






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