Over the last year it seems that the quality of service I have received from
TAC has diminished. At one time I found myself speaking to a knowledgeable
engineer. Who knew the product and protocols involved and they were willing
to share information.
The norm these days is to get an engineer who knows less then I do. I'm call
requesting technical information pertaining to their products, What I get is
some clown telling me to hold on while he surfs the internal web page
looking for the answer. I can scan CCO myself!!
Is it just me ?
Phantom hates Cisco or should I say Sissy-Co TAC!!
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