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Ameritech NAP maintenance

  • From: Mark A. Cnota
  • Date: Wed Mar 10 14:18:03 1999

There is going to be a significant outage in Chicago, that I thought might
be of general interest to the NANOG community.

The Ameritech exchange point in Chicago is undergoing scheduled maintenance
this Sunday (3/14) early morning. Following is the text of the notice that
went out to customers on 2/22. 

Customers with additional questions are encouraged to contact me directly.

thanks,

Mark Cnota
Ameritech

====snip====

>      We, Ameritech Advanced Data Services, are informing all of our NAP
>customers that on Sunday, March 14th we are going to have a maintenance
>window from 12:00am to 6:00am CST that will be service affecting.  AADS
>is going to perform an ATM switch migration from the Lucent GCNS 2000 to
>an Ascend 550/500 platform.
>
>      During this migration your circuit will go down and for how long
>is not determinable at this time, but will be kept to a minimum.  In
>most cases all that is required is a cross connect change.  The PVC's
>that each customer has will be duplicated in the new switch and your
>VPI/VCI will not change.
>
>      In the event that you seem to be experiencing problems beyond the
>scheduled maintenance window, call the AADS NMC (NOC) at 1-800-972-3441
>with your Ameritech circuit ID and indicate that you are a NAP customer.
>International customers can call 1-847-562-7690 for trouble reporting.
>
>We appreciate your understanding and patience during this time.
>
>Sincerely,
>Kevin Peterson
>Operations Manager
>AADS

====snip====





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