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RE: AT&T crap performance!

  • From: Chris Mauritz
  • Date: Mon Dec 21 15:11:53 1998

If your service has sucked for a long period of time, I would use that as a
basis for premature cancellation.  Are there any clauses in your contract
with respect to their performance?  I know that UUnet has such a clause.

C

Chris Mauritz
Director, Systems Administration
Rare Medium, Inc.
chrism@raremedium.com


-----Original Message-----
From: Chris Cappuccio [mailto:chris@empnet.com]
Sent: Monday, December 21, 1998 1:30 PM
To: nanog@merit.edu
Subject: AT&T crap performance!


Hey, I've been using AT&T's network for a while now, and I have a lot of
very
poor performance issues like this for a long time.  The easy answer would be
to trash AT&T but we've got a contract with them that hasn't expired yet.
Since these are network related issues, I'm wondering if anyone on NANOG has
a clue as to what is going on/the best people to approach.  I've been
calling
folks at AT&T for several months to get answers that amount to "we are
upgrading this link to an OC3" and even after the upgrade, the performace
still sucks.  

dqc:chris {107} traceroute lycaeum.org
traceroute to lycaeum.org (207.66.171.40), 64 hops max, 40 byte packets
 1  enet-IP4-de1-gw.bend2.EmpireNet.net (12.7.103.1)  0.440 ms  0.759 ms
0.375 ms
 2  fe0-0.c7206.EmpireNet.net (12.7.96.1)  1.169 ms  1.71 ms  1.13 ms
 3  12.127.193.109 (12.127.193.109)  18.43 ms  17.241 ms  21.98 ms
 4  gr1-a3100s3.sffca.ip.att.net (192.205.35.1)  21.828 ms  32.112 ms
23.714 ms
 5  att-gw.sf.cw.net (192.205.31.78)  473.411 ms  464.849 ms  494.304 ms
 6  bordercore2.Seattle.cw.net (166.48.208.1)  482.713 ms  501.263 ms
511.764 ms
 7  semaphore-corporation.Seattle.cw.net (166.48.208.6)  361.175 ms  368.1
ms 381.595 ms
 8  fe0-0-0.sea2.semaphore.net (209.221.128.2)  383.171 ms  380.497 ms
447.556 ms
 9  wolfe-gw-n-E12-3.semaphore.net (207.17.119.21)  677.106 ms  592.674 ms *
10  fci-sea-cr0-fa-0-0-0.flyingcroc.com (204.157.111.18)  573.205 ms
490.200 ms  454.482 ms
11  shaman.lycaeum.org (207.66.171.40)  493.69 ms  487.742 ms  487.732 ms


lycaeum{101}% traceroute dqc.org
traceroute to dqc.org (12.7.119.10), 30 hops max, 40 byte packets
 1  * fci-sea-cr0.flyingcroc.com (204.157.104.1)  1.823 ms  0.986 ms
 2  204.157.111.17 (204.157.111.17)  1.723 ms  1.649 ms  1.172 ms
 3  wolfe-gw-f-E12-3.semaphore.net (207.17.119.22)  1.818 ms  2.196 ms
8.317 ms
 4  903.Hssi5-0.GW1.SEA1.ALTER.NET (137.39.136.21)  8.787 ms  2.265 ms
1.847 ms
 5  103.ATM3-0.XR1.SEA1.ALTER.NET (146.188.200.42)  2.692 ms  6.655 ms
5.883 ms
 6  295.ATM2-0.TR1.SEA1.ALTER.NET (146.188.200.106)  2.518 ms  2.821 ms
2.922 ms
 7  110.ATM7-0.TR1.CHI4.ALTER.NET (146.188.136.165)  50.112 ms  53.411 ms
48.689 ms
 8  299.ATM7-0.XR1.CHI4.ALTER.NET (146.188.208.221)  46.940 ms  52.094 ms
47.992 ms
 9  195.ATM8-0-0.BR1.CHI1.ALTER.NET (146.188.208.1)  47.254 ms  47.534 ms
48.252 ms
10  137.39.23.50 (137.39.23.50)  50.224 ms  49.393 ms  50.897 ms
11  gr1-a340s1.cgcil.ip.att.net (192.205.31.113)  74.123 ms  68.746 ms
94.304 ms
12  br2-a350s3.cgcil.ip.att.net (192.205.31.106)  1019.882 ms  977.420 ms
958.934 ms
13  br1-h31.sffca.ip.att.net (12.127.14.110)  292.712 ms  91.461 ms  79.426
ms
14  ar1-a300s1.sffca.ip.att.net (12.127.1.133)  322.673 ms  417.481 ms
385.498 ms
15  12.127.193.102 (12.127.193.102)  367.061 ms  374.838 ms *
16  lightwave-2-GW1.bend1.EmpireNet.net (12.7.96.4)  422.924 ms  420.412 ms
419.702 ms
17  dqc.org (12.7.119.10)  461.522 ms  465.937 ms  452.014 ms


--
Keep Cool, but Don't Freeze
                - Hellman's Mayonnaise





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