North American Network Operators Group
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Re: [techteam] Re: [NOOP] 24x7 NOC..
- From: Rostand Reymund Lim Abear
- Date: Fri Oct 03 13:45:04 1997
> > We're in the process of developing a 24x7 NOC, and can agree upon about
> > everything except scheduling.
> >
> > - M-F 9-hour shifts, Sa-Su 2x12-hour shifts
> > - Downside is the Sa-Su people are just "extras".
> This is basically what I went with. To integrate in the weekend people
> I have them do some half shifts during the week.
yes it's true.. if we get the "right" schedule people will actually be
more productive...
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