Merit Network
Can't find what you're looking for? Search the Mail Archives.
  About Merit   Services   Network   Resources & Support   Network Research   News   Events   Home

Discussion Communities: Merit Network Email List Archives

North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: The World Responds to a Non Announcement

  • From: Sean Doran
  • Date: Sat Jan 27 03:12:34 1996

Alan says:

|   Tell your upstream that outages based on routing table issues are not 
|   acceptable.  If they don't get their act together, please pull out your
|   service contract...  You'll find a clause in your contract for 'unacceptable 
|   service'.  Exercise it.
|
|   We've got one in each of our contracts, as do our downstreams.  We're
|   this close to exercising one of these options on our upstream, and it's
|   rather ironic that they've voices who most agree w/ me, although they
|   blame all their problems on the other bad people who don't aggregate.
|
|   More /19 business, Sean, only go deeper.  Make the lazy hurt.

Wow, real, live, honest-to-goodness customer feedback.

Noted and circulated.

	Sean.




Discussion Communities


About Merit | Services | Network | Resources & Support | Network Research
News | Events | Contact | Site Map | Merit Network Home


Merit Network, Inc.