[Merit Events] Announcing ICOMM - Introducing Cisco Voice and UC Administration v8.0, August 8-12

[Merit Network Professional Learning]

ICOMM - Introducing Cisco Voice and UC Administration v8.0
August 8-12, 2011

Merit Network is pleased to present a foundational course for those working with Cisco Unified Communication Manager. ICOMM - Introducing Cisco Voice and UC Administration v8.0 is a five-day course within Cisco's voice certification track, focusing on the essentials of Unified Communications products.

Registration and complete details are now available at:

  http://www.merit.edu/icomm

Seating is limited; to reserve your place, please register by July 15.

What you'll learn

This course prepares you with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications. The course introduces the architecture, components, functions and features of Cisco UC solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. A set of 22 hands-on labs ensures experience with course skills.

A voucher for the corresponding certification exam is included with your registration. Key topics of the course include:

• Components and characteristics of a Cisco UC solution
• Call flows and call legs
• Configure endpoints
• Implement and configure end users
• Configure and enable telephony and mobility features
• Configure end-user voice mailboxes and options
• Configure Cisco Unified Presence
• Configure and generate CUCM reports
• Run and analyze Call Detail Records reports
• Using the Cisco Call Detail Record Analysis and Reporting (CAR) Tool
• Using the Cisco Real-Time Monitoring Tool (RTMT)
• Monitoring voice mail usage in Cisco Unity Connection
• Configuring Disaster Recovery System

Scholarships available

Through the Merit Professional Learning Scholarship Program, scholarships are available to cover part or all of the registration fees for individuals from Merit Member organizations who have demonstrated financial need. Scholarship applications must be received by July 8, 2011. We are grateful to the Merit Community Supporters for their contribution to the scholarship program.

  Learn more and apply for a scholarship

Location, times and registration

The class will be held from 8:00 a.m. to 5:00 p.m. on August 8-12, 2011. The location is Merit's offices at 1000 Oakbrook Drive, Ann Arbor, Michigan 48104.

Registration for individuals from Merit Member organizations is $2695 per attendee (versus the course's standard retail price of $3395). For attendees from non-profit organizations that are not Merit Members, registration is $2895. Other non-Members may attend for $3095. Registration includes an exam voucher for the corresponding Cisco certification examination, continental breakfast, beverages and refreshment breaks each day.

Registration is available online, and payment can be made by credit card, check or purchase order. To register and to read more about the class, please visit:

  http://www.merit.edu/icomm

For more information, please contact learning@merit.edu

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Other upcoming events from Merit Professional Learning:

Internet2 IPv6 workshop
  August 2-3, Ann Arbor
  http://www.merit.edu/ipv62011

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