Data Center Infrastructure Management

Learn Strategies to Improve Your Data Center

Merit Network is pleased to present Data Center Infrastructure Management, a three-day course on the critical features of managing a data center or server room of any size. The course will be held on Tuesday through Thursday, August 7-9, 2012. Instruction will be entirely online--you can attend from anywhere there is an Internet connection.

New! Just added: You can have a second person attend the class for just $495, at least a 50% savings for the second person. See below for more details.
Registration for this class has closed. For more information please contact
In this course you will get comprehensive, vendor-neutral training led by David Cole, a data center expert and technology veteran. You will discuss the most pertinent topics in the data center/server room industry: power, cooling, energy efficiency and the "green" data center, management tools, and integrating IT Service Management. Using case studies and real-world examples to illustrate key points, this course provides the knowledge you need to more effectively operate your data center. You'll gain the skills to better assess data center efficiency, availability, and power and cooling issues, and you will gain substantive knowledge that you can take back to your data center to reduce costs and improve service to your users.

What You'll Learn

  • Power and cooling infrastructure in the data center and how hardware and configuration impact energy efficiency and availability
  • Methods to improve data center energy efficiency
  • Management tools available to help you optimize data center performance and availability
  • Practical steps to implement ITIL
  • How to measure the IT Service Management metrics that really matter
  • How to monitor your data center to optimize performance and availability
  • What impacts data center availability and how you can improve it
A complete course outline is available.

About the Instructor

This class is instructed by its creator, David Cole. David is the founder, president and chief technical officer of No Limits Software, a technology company focused on data center management solutions. He was the founder and software architect of The Advantage Group, a software development company focused on data center management software, which was acquired by Aperture. He has also held positions as the president of the real-time monitoring division of Aperture Technologies (a division of Emerson Electric), senior software engineer at Emerson Electric, information technology manager at Contel, director of research and development at Systems Enhancement Corporation, and director of software engineering at Tripp Lite. He has extensive experience in software development, data center management and device monitoring and control. He is a Certified Data Centre Professional through ICOR, a Microsoft Certified Professional Systems Engineer, and is certified for ITIL version 3. He has presented at Datacenter Dynamics, Data Center World, AFCOM and other data center forums in the United States and Europe, and has had articles published in multiple data center publications.

Technical information

You will need to provide the computer on which you will participate in the class, which uses the GoToMeeting environment. Most recent Windows and Mac OS operating systems are supported, as well as most current browsers. Please visit GoToMeeting's system requirements page for complete information.

Before the class you will be provided with instructions for testing and logging into the virtual environment.

Location and Times

Data Center Infrastructure Management will be held on Tuesday through Thursday, August 7-9, 2012. The course will be instructed online via a desktop interface, so you may attend from any location. Class each day is from 9:30 a.m.-12:30 p.m. and 1:45 p.m. to 4:30 p.m. EDT.

Registration Details

The price for the online course is $995 for Merit Members. Attendees from organizations affiliated with NYSERNet or Great Plains Network may attend for $1095. Other non-Members may attend for $1,295.

New! Any organization may send a second attendee in "over-the-shoulder" mode for just $495. That person will share the desktop interface with the first attendee, but will be able to interact with the instructor and will receive a full copy of the class manual.
Registration for this class has closed. For more information please contact
Registration may be canceled up to 5:00 p.m. ET on Friday, July 27, 2012, minus a processing fee of $35. Refunds are not available after that date; substitutions are allowed if necessary.

Scholarships available

Scholarships are available through the Professional Learning scholarship program. Anyone from a Merit Member organization may apply for a scholarship if funding to attend is not otherwise available through the organization. Scholarship applications must be received by Friday, July 20, 2012. We are grateful to the Merit Community Supporters for their contribution to the scholarship program.
Read more and apply
For more information, please contact

Support for this event provided by the Merit Community Supporters: ADVA Optical Networking, Cisco Systems, Data Strategy and Juniper Networks

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